Store Policies
MERCHANDISE
• Returns accepted with receipt within 30 days of purchase. If person is not a member of the Inner Circle, items must be accompanied by receipt.
• Refund made in same tender as purchase was made or as store credit.
• Books are not returnable.
• CDs and tarot decks with a manufacturer defect can be exchanged for same item. At our discretion, we may buy items back as "used". Otherwise, they must be unopened and in original condition.
• Clothes are not returnable.
• Special orders must be picked up within 90 days or deposit is forfeited.
PRACTITIONER APPOINTMENTS
• Appointments must be secured by a credit card number to hold your appointment.
• Unsecured appointments will be placed on a wait list and the time may be given to a secured appointment.
• Cancellations:
- Prior day: full refund
- Same day as appointment, if you call: refund on case by case basis
- No cancellation notice or after a reading: no refund
CLASSES
• Reservations must be secured by credit card number to hold your place. Card won't be charged until the class.
• Unsecured reservations will be placed on a wait list and the seat may be given to a secured reservation.
• Cancellations:
- Classes with no one signed up the day before the class may be cancelled. Do not wait to register.
- If you cancel more than 2 days before the class: full refund
- If you cancel 2 or fewer days before the class: refund on a case by case basis
- No cancellation notice: no refund
PSYCHIC FAIR:
• No appointments. Walk-ins only.
• Sign-ups start 1/4 hour before the fair starts.
• If you are with another practitioner when your name is called, the next name will be called and your name will remain at the top of the list.
• Take note of your place on the list so that you can estimate how long until your name will be called. Be aware that if people before you on the list are unavailable, your name could be called sooner than expected.
• We will try our best to accommodate all people signed up. If you are unable to be seen, you will receive a full refund.
